Effective Date: 16/07/2025
Hesion Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy.
This Privacy Notice explains how we collect, use, and protect your personal data when you visit our website www.hesiondigital.com or communicate with us.
Please read this Privacy Notice thoroughly. If you disagree with the way personal information will be used, please do not use www.hesiondigital.com.
We may include links to other websites, including social media platforms. This Privacy Notice only covers this Website and does not apply to the data practices of other websites. We encourage you to read the privacy notices available on other websites you visit.
Who We Are
Hesion Ltd is a consultancy based in London, UK, providing services in experience design and DesignOps. For the purposes of the UK General Data Protection Regulation (UK GDPR), Hesion Ltd is the data controller.
What Information We Collect
When you interact with us via our website, we may collect the following personal data:
Email address (submitted through our contact form)
IP address and usage data (via Google Analytics)
We do not collect sensitive personal data or financial/payment information through our website.
How We Use Your Information
We use your information to:
Respond to your enquiries and messages submitted via the contact form
Monitor and improve website performance and user experience using Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. (You can learn about Google’s privacy practices by going to www.google.com/policies/privacy/partners/).
We do not use your data for marketing purposes unless you’ve explicitly opted in.
Legal Basis for Processing
We process your personal data on the following legal bases:
Consent: When you voluntarily submit your email via our contact form
Legitimate interests: To analyse site usage and improve our website via Google Analytics
Sharing of Your Data
We do not sell, rent, or share your personal data with third parties. The only third-party service we use is:
Google Analytics – to collect anonymised usage data. Google may store this data on servers located outside the UK/EU. See Google’s privacy policy for more details.
Cookies
We use cookies and similar technologies to improve the functionality of our website and understand how users interact with it.
By using our website, you consent to the use of cookies. You can disable cookies through your browser settings.
Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to respond to your enquiry. Analytics data is retained in accordance with Google’s policies.
Your Rights
Under the UK GDPR, you have rights regarding your personal data, including:
The right to access the personal data we hold about you
The right to correct or delete your data
The right to restrict or object to processing
The right to data portability
The right to lodge a complaint with a supervisory authority (e.g., the ICO in the UK)
To exercise any of these rights, please contact us at privacy@hesiondigital.com
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this notice or how your data is handled, you can contact us at:
Hesion Ltd
71-75 Shelton Street,
Covent Garden,
London,
WC2H 9JQ
Email: privacy@hesiondigital.com